I've placed my order on FortyTwo
Have questions after you have placed your order? Find the answers to your questions here.
How do I shop on FortyTwo?
- Can you remove my old furniture from my home when I receive the delivery of my new furniture?
- What kinds of items are you unable to accept for disposal?
- Help! I have placed something very valuable in the item that was disposed of. Can you help me find it back?
- I have changed my mind about the disposal after your team has left with the item that I originally wanted to dispose of. Can I have it back?
- Does the disposal service fee qualify for the free delivery threshold?
- There is a designated bulky item disposal area within my condominium. Will you still charge to dispose the items there?
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Products & Policies
Vouchers & Coupons
Data Privacy and Security
Amend an Order
- How do I cancel my order?
- How do I change my delivery address / delivery date / delivery timing, after I place my order?
- Can I change the item(s) in my order prior to delivery?
- Can I add in more item(s) after I've placed my order?
- I have placed more than one order. Can I combine my orders?
- How do I contact FortyTwo regarding my order?
- What should I expect for my delivery?
- My order is not here yet. What should I do?
- What happens if the furniture cannot fit into the lift on the day of delivery?
- What if I'm not at home when the products arrive?
- My order originally contained a combination of items which qualified for Free Delivery. If I reject an item which voids the Free Delivery combination on the spot, do I have to pay for delivery?
Fix a Product Issue
Return, Refund & Exchange Requests
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