It is absolutely FREE to return the products if you are dissatisfied with your purchase. If you are qualified to return a product, you are likewise qualified for a refund too. Please click here to read about you may be refunded.
Request for returns should be made to us within one hundred (100) days from the delivery date for a full refund. The full refund amount will exclude any delivery, assembly, delivery timing, delivery location and/or staircase delivery fees paid when the original order was made. For more details of such charges, please click here.
All products qualify for a return except for the following:
- Customised products
- Clearance/1 SET OFFER/AS-IS products
- Products that require on-site assembly
- Modular Wardrobes
- Bedroom sets
- Products that are not in its new and original unopened condition
- Products that have been removed from their original packaging, used, stained, torn, washed, discoloured, dented, damaged and/or with traces of fragrance or odours
Products should be unused, undamaged, in a resalable condition and with its original packaging fully intact. FortyTwo Pte. Ltd. has the full discretion to decide whether any item is in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return.
Products that do not qualify for returns will be marked as follows in their product pages' "Essential Info" tab:
The date and time of the pickup of the item you wish to return will be allocated to you, subject to the availability of our logistic resources. Unless prior arrangements have been made with FortyTwo Pte. Ltd, requests for returns made directly at our warehouse will not be entertained.