All refunds for orders paid for via cash on delivery will be made via bank transfer.
Customers who have paid via credit card or Instalment Payment Plan methods will be refunded via the original mode of payment. Refunds for payments made via cash on delivery or credit card will be made within seven (7) working days.
Refund of payments made via the UOB 0% Interest-Free Online Instalment Payment Plan (IPP) and DBS/POSB 0% Interest-Free Online IPP* are subjected to approval from UOB and DBS Bank respectively. No refunds in cash or cheque will be issued by FortyTwo Pte. Ltd. on orders paid via the IPPs. Refunds for payments made via IPP will be issued within fourteen (14) working days.
Refund of payments made via PayPal will be in accordance to PayPal’s mode of refund. For more information, click here.
Refund amount will include only such amount which you have paid for and will not include the value of any discount, rebate or promotion that you did not pay for.
If you have purchased multiple items in one single order which has qualified you for certain discount and you have been refunded for certain amount under the same order that has caused the total remaining value of the order to fall below the qualifying spending to avail that discount, such discount will become void and the original prices of the remaining products before discount shall be payable by you as an outstanding amount.
* Our acceptance of payments made via the DBS/POSB 0% Interest-Free Online IPP ceased from 14 April 2021.