Should such incidents happen, we will assess if the furniture can be carried up via stairs in a non-hazardous manner. If the process is deemed hazardous, e.g prone to damage on narrow stairway or obstructing passage, FortyTwo reserves the right not to proceed with the delivery and refund you with any payments that you have already made.
Should delivery via staircase be deemed safe, additional charges per item will be as follows: First non lift-accessible storey is free of charge (e.g. staircase delivery from ground floor to level two is free) + $8 per item transported to a subsequent non lift-accessible storey (i.e. staircase delivery of a wardrobe and a kettle to the 4th non-lift accessible storey (e.g. Level 5 of a shophouse etc) will cost an additional $48 [(1 X 2 X 0) + (3 X 2 X $8) = $48].
FortyTwo also reserves the right to rearrange an alternative delivery date should the pre-determined timing not allow for immediate delivery, as there may be other pending deliveries scheduled for that day.